We guarantee price protection on orders placed between 1 November 2024 and 1 November 2025. If you find the exact same product on the PVYBIKE website for a lower price within 1 year of purchase, simply contact our customer service team and provide proof of the lower price. Our team will verify the information and refund the price difference on a case-by-case basis.

Starting on the 14th of October, our Black Friday sale brings unbeatable discounts during which you can buy PVY E-Bikes at the lowest prices!

Orders are usually dispatched within 1-2 working days and delivered within 5-7 working days. However, due to the high volume of orders during the Black Friday sale, shipping will be prioritised based on the order received. Don't miss this opportunity to purchase your dream bike so you can start enjoying your ride sooner!

If you participate in the appropriate activity on our social media platforms during Black Friday and win a prize, send a screenshot of your win to our customer service team to claim your prize!